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FAQ

Why don’t you offer returns, only exchanges?

We produce everything on demand — only after you place your order. This means no overproduction, no deadstock, and no wasteful returns.
 Returns are one of the biggest environmental burdens in fashion: CO₂ emissions, packaging waste, and often destroyed garments.
 We do things differently: If your item doesn’t fit, you can exchange it once for free — but we encourage conscious shopping.
#slowfashion over return culture.

How does the exchange process work?

If your item doesn’t fit, you can request an exchange within 14 days of receiving it. We’ll send you a free return label.
 Once we receive the item, we’ll start production on the new size.
 Please make sure the product is unworn, unwashed, and in original condition.

How long does shipping take?

Since we produce on demand in Europe, shipping takes around 10–14 business days after you place your order.
 As soon as your piece is ready to ship, you’ll receive a tracking number.
Sustainable production takes a bit more time — but it’s worth it.

What does “on demand” mean exactly?

“On demand” means we only produce what’s actually ordered.
 No bulk stock. No waste. No clearance sales.
 Just limited, high-quality pieces — made with care, when you order, not before.
 It’s better for the planet and gives each piece more value.

Which payment methods do you accept?

You can pay safely and easily using:

-Credit card (Visa, Mastercard, AMEX)
-PayPal
-Apple Pay & Google Pay
-Klarna (Pay later & Instant bank transfer)
-Bank transfer (prepayment)

All payments are encrypted and secure.

What makes your fashion sustainable?

Our pieces are made from certified organic materials, produced under fair working conditions in Europe, and shipped without plastic packaging.
 We avoid overproduction, long transport routes, and unnecessary waste — because true style should come with a conscience.
Fashion with purpose, not pollution.